Frank and Anne Guodace live in picturesque Durham, and in winter it takes a lot of oil to keep it warm inside.
“We pay in advance to of course, save money, and lock in a lower rate,” said Frank Guodace.
The Guodace’s aren’t alone, and as News 8 first reported back in October, there are many former clients of ACE oil who never received the oil they purchased.
Like many customers, Frank has the bill to prove it. But he doesn’t have any oil–just a letter from the U.S. Bankruptcy Court.
“It’s just as though they’ve stolen from their customers,” Guodace said. “Then they filed for bankruptcy and walked away Scott free.”
When News 8 first found about this problem, it tracked down George Miles, who identified himself as the company’s “service manager.”
When asked how he was going to fix the problem, Miles had no answers.
“I don’t know, I have no idea,” he said.
Today, News 8 went back to ACE Oil’s headquarters to find out why still, after nearly half a year, nothing has apparently been done to repay those, like Frank, who spent thousands of dollars for their services.
No one was there, and even their phones seemed to be offline.
News 8 reached out to the Attorney General’s office in Connecticut, and it released the following statement:
“We are aware of the situation involving Ace Oil and are aware that the company has filed bankruptcy. Per federal bankruptcy law, claims against the company have to be resolved through the bankruptcy proceedings. We are working with the state Department of Consumer Protection in its investigation of this matter and have filed an appearance on behalf of DCP in the bankruptcy proceedings.”