Bogus bank calls made to steal personal info

SIMSBURY, Conn. (WTNH)– A local bank desperately trying to warn its customers about a scam that won’t stop. The Simsbury Bank says despite help from police in both Simsbury and in Granby, more customers continue to get these bogus bank phone calls from crooks hoping to steal your personal information.

And it appears that scam is gaining steam.

The Simsbury Bank has invested heavily in top notch anti fraud technology.

“We have some very strong security and protection around the servers,” said President Martin Geitz, Simsbury Bank.

Only to have an automated phone scam, trick their customers to giving up their account information along with the PIN numbers. Here is what the call sounds like:

Hello this is a message from the Simsbury Bank and we regret to inform you that your debit MasterCard has been locked…

The call goes on to say the card has been frozen for security reasons and to reactivate it you need to enter you account number and pin. So far more than $3,000 have been taken from customers and the calls keep coming.

“My wife actually received a phone call just the other day which she notified her bank, to which they confirmed there was not a breach,” said Mike Davis, Simsbury.

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“My card had been deactivated, and I just shook my head you know,” said Martha Fisher, Simsbury.

So how many calls went out to the Simsbury/Granby area? The bank president estimates thousands, maybe even tens of thousands of calls. The police Chief in Granby got one at his office along with a sergeant. In all four calls went to the police station.

The bank president warns that this is a nationwide scam that continues rolling across the country. It has been seen in Pennsylvania and they anticipate it will move on to other small towns around Connecticut as well.”

“Everybody was talking about it. It was just amazing the number of calls that went out,” said Linda Gelineau, Simsbury.

Investigators say the calls have been traced to several different phone banks from many states across the country. The calls are placed to the people in and around the Simsbury area, and the money taken has gone to Romania.

“You should know that no bank, no brokerage company will call you, no insurance company is going to call you and ask for your personal information, your account number or debit card number,” said Geitz.

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