HARTFORD, Conn. (AP/WTNH) — Connecticut’s health insurance exchange is investigating why a backpack containing personal information of possible Access Health CT clients was discovered on a Hartford street.
Kevin Counihan, the CEO of the insurance marketplace, said an individual found the backpack Friday on Trumbull Street, where Access Health is located. He said it contained four notebooks with personal information for approximately 400 individuals.
Counihan said it also contained Access Health CT paperwork and it appears some of the personal information may be associated with Access Health accounts.
He said it’s unclear where the backpack came from. The exchange is working with the police, while also contacting individuals whose information may have been compromised. Access Health’s legal department is also filing state and federal breach reports.
Counihan apologized, calling it “a very serious situation.”
Meanwhile, residents Friday were shocked to hear such personal information could become so public.
“That should be a top priority for them and, if not, that shouldn’t be their job,” said Sara Smith of Hartford. “They should have more responsibility over that than to leave something out.”
For more reaction, click play on the video above.