HARTFORD, Conn. (WTNH)- U.S. Senator Richard Blumenthal is taking aim auto manufacturers that try and mislead customers when it comes to warranties on their vehicles.
Senator Blumenthal says language from manufacturers can make consumers believe if they get their cars serviced somewhere other than the dealership, their warranty might be voided.
Today, Blumenthal sent a letter to the Federal Trade Commission today, urging them to make it clear that it’s against the law, and to remind customers that they can choice any brand of parts or services without voiding their warranty.
In that letter, Blumenthal writes “This reprehensible car industry practice– reflected in owner manuals– must be stopped. I am calling on the FTC today to protect consumers from deceptive warranty practices, which are particularly rampant in the auto industry.”