BRIDGEPORT, Conn. (WTNH)– The department of motor vehicles in Bridgeport will be closed for business this week while they upgrade to a hi-tech computer system.
Sam Malu said, “I am very disappointed to see it is closed. I’m really disappointed.” The D.M.V. will not be closing the all of their offices at once. Certain branches are shutting down on a weekly basis from now until mid march to train employees on the new 25 million dollar computer system.
The Commissioner of the Connecticut D.M.V., Andres Ayalam said, “We are changing our computer systems which are 30-40 years old to something brand new that will be able to service our customers better.”
Over 50 DMV employees at this Bridgeport location are training on a new software program called CIVLS. It is designed to make registering and renewing a car easier and more convenient.
Some customers say the closure is a real inconvenience. Frank Mierzejewski said, “Why can’t they do that after hours instead of inconveniencing everybody.” Malu added, “I have to register a car to go to work with and now I don’t know how I’m going to work this way.” Henry Cruz had the same concerns, ” “I just came from work. I told my boss I was going to step out for an hour to renew my plates and I didn’t know nothing about it.”
In total the D.M.V. had to convert 45 million records in the upgrade. The commissioner says the new system will make it easier for customers. Ayala said, “right off the bat registration online, that’s a quickie that’s one that a lot of people come to the D.M.V for, if you have anything that is going to hinder your registration i.e. paying taxes, parking violations, so anything that might be a hindrance you will know ahead of time.” With the new system it will be easier to acces the d-m-v online from your home or buisness.
For a complete listing of the DMV offices and when they will be closed, click here.