TV installer allegedly sexually assaults customer in her home

Gordon Rashford (Photo: West Hartford Police)

WEST HARTFORD, Conn. (WTNH) — West Hartford police say a man hired to install DirectTV forced a woman to have sex against her will.

Officers say a woman in her 20’s was home alone when 37-year-old Rashford Gordon, who works for Eastern Video Services, came by around 10 a.m. and installed the dish before making unwanted advances towards her.

“(There were) flirting-type things apparently from the suspect, and we don’t know exactly what was said back, but it seems that he misconstrued what victim was relating to him,” said Ted Stoneburner, West Hartford Police Department.

Stoneburner says Gordon forced the victim to have sex.

“She was saying no, no, etc., and the suspect disregarded her requests,” said Lt. Stoneburner.

She contacted her sister, who called 911. Police caught up to Gordon at his next installation appointment.

Gordon does have a criminal history. In 2013, Gordon was charged with domestic crimes like threatening and breach of peace, but he’s never been convicted of a crime.

“I saw the woman coming out and they put her in an ambulance,” said Javier Rivera, whose girlfriend lives in the same apartment complex as the victim. “I wish her well. I know it’s sad to be raped like that and I hopes she recuperates. It’s a sad story.”

“You don’t hear stories like this, a cable guy comes and rapes a woman,” said Rivera. “You don’t hear that a lot.”

DirectTV contracts out Eastern Video Services. They did not answer the door at their East Hartford address or return our phone calls. DirectTV released a statement about the incident.

The technician in question worked for Eastern Video Services, a sub partner of Mastec, an independent contractor for DIRECTV. As soon as Eastern Video Services learned of the incident the employee was suspended immediately. Eastern Video Services and Mastec are continuing to work with local authorities on the case.

The safety of our customers is of the utmost importance to us, which is why we contractually require all of our contractors to conduct extensive background and chemical screening tests. Each installer must go through a five-panel drug screening, a SSN trace, nationwide criminal check and a county-by-county trace over the last seven years. Mastec has confirmed that this individual contractor completed the background check process and passed.”

Police say Gordon has never had a complaint filed against him at his job, but did admit to having sex with another customer on a job and dating female customers he’s met at work.

Gordon is charged with sexual assault and unlawful restraint. He is being held on a $750,000 bond.

Police recommend if you are having a stranger come to the house for any reason it’s always a good idea to have a second person there, and of course, if anything seems, suspicious call 911.

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