DMV: Stay away, long lines expected Tuesday

WETHERSFIELD, Conn. (WTNH)–Stay away!  That’s the word from the head of the DMV, as the agency plans to reopen Tuesday after a week long shutdown to install a new computer system.

The DMV commissioner says the ‘learning curve’ is expected to be slow and long lines and waiting for hours to get things done is expected. They’re warning that when this was done in other states wait times in the hours was not unusual.

Officials at the DMV are crossing their fingers and hoping for the best when offices across the state re-open Tuesday morning at 7:45 AM.  Commissioner Andres Ayala today issuing this plea, “I strongly urge people to avoid coming to the DMV for a few weeks unless they really need to do it.

The new on line computer system was completed over the weekend and since Saturday night more than five hundred people have successfully renewed or terminated a registration, ordered a special plate, or reprinted a registration.

These are some of the new services you can now do on line yourself  including checking to see if you have an outstanding parking ticket or other infraction.

But they know that Tuesday could turn into a nightmare when full service resumes at all offices.   Says Ayala, “There’s going to be a learning curve for everyone, staff and the public as a new system is put into place and real time use is available.”

That’s why the agency is reminding everyone that registrations and drivers licenses scheduled to expire this week have all been extended until October 10th to accomodate the big transition.  Added Ayala, “The lines are expected to be very long and waits could be several hours. Long waits have been the routine at other states wherever officials have upgraded their
computer systems.”

The DMV is planning to have greeters, llke at Walmart ,at all offices equipped with Ipads so they can help you tomorrow and during this entire transition.

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