DMV Emails Show Snark & Fights Over New Software


NEW HAVEN, Conn. (WTNH) — Following a Freedom of Information Request, the Connecticut Department of Motor Vehicles released nearly 1,500 documents late Thursday related to the new software system that caused major issues for hundreds, if not thousands, of driver .

Those emails, read by News 8 staff, show in fighting between state workers and 3M project managers.

During the roll out, there was concern that DMV staff was not fully trained on the new system. After it launched and issues began to be reported by hundreds of drivers, things continued to devolve.

“”Omar knows nothing about the database […] Dan has no idea how scanning work […] Dick does not know how to update printers and Bob does not know how to update users, groups and roles,” said a 3M staffer in an email to the DMV employees working on new software.

That fighting continued almost weekly throughout the year. Commissioner Ayala resigned in January.

Read & download all of the emails below:

WTNH NEWS8 provides commenting to allow for constructive discussion on the stories we cover. In order to comment here, you acknowledge you have read and agreed to our Terms of Service. Commenters who violate these terms, including use of vulgar language or racial slurs, will be banned. Please be respectful of the opinions of others. If you see an inappropriate comment, please flag it for our moderators to review. Also, you can now block any inappropriate user by simple selecting the drop down menu on the right of any comment and selection "Block User" from there.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s