Registering voters experience problems

(WTNH) — News 8 has learned that issues plagued voters as they attempted to register ahead of the April 26th primary.

News 8 received a viewer phone call Wednesday expressing frustration that they were unable to register for the Connecticut primary online via the Secretary of the State’s website. When registering online, a Connecticut voter must enter their driver’s license number into the site to confirm that they are indeed a state resident.

When the driver’s license number is entered on the site, it is supposed to run through the Department of Motor Vehicle’s site. An official with Secretary Denise Merrill’s office says that the state is working with IT specialists to identify the issue.

The issue was noticed by the Secretary of the State’s office sometime on Tuesday afternoon and lasted for approximately one hour.

A statement from the Secretary of the State’s Office says

It has come to the agency’s attention that there were intermittent slowdowns and disruptions to the online voter registration system. It is now back up and running and we encourage people to use the system. We are working with our IT specialists to identify the issue. At this point, there is no evidence that any agency is to blame. We are working with our vendor to ensure that any problems that arise are addressed immediately. Thousands of people continue to use the system successfully.

On Tuesday it was reported that an outage of the DMV’s computer system was affecting the organization’s offices across the state.

News 8 has reached out to the Department of Motor Vehicles for comment on this story, but have not heard back.

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