WINDSOR LOCKS, Conn. (WTNH)– There’s a push to hold airlines accountable when canceled flights leave passengers scrambling. One lawmaker wants to see something done.
The Delta debacle was just last week. A power outage took down their computers and their fleet. Something similar struck Southwest about a month ago. So now, Senator Richard Blumenthal says he wants action taken.
He’s holding a press conference at the Sheraton Hotel in Windsor Locks, near Bradley Airport. He’s urging for two moves. One, he says he’d like to see more protections in place for passengers. So if this happens again they’ll get refunds and fee waivers without what he calls arbitrary restrictions and deadlines.
Secondly, he wants the airlines to invest in system wide upgrades to try and prevent these massive meltdowns. Blumenthal says many of these airlines are relying on outdated technology.
At this news conference at 11:30 a.m. Blumenthal says he’s delivering a letter to the nation’s airlines.