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SEYMOUR, Conn. (WTNH)- The Better Business Bureau is investigating after receiving more than three dozen complaints about the Seymour t-shirt company “The Nerd Cave, LLC.” Customers are complaining they’ve paid for products, and never received them.
The BBB says some customers say they’ve tried to contact the company many times, but haven’t been successful, and other customers say customer service promised them things that weren’t followed through with.
The Nerd Cave now has an F rating from the BBB, and the BBB is issuing a warning to any potential customers.
The BBB wants to remind people to always check a companies rating before using a credit card and buying something online.