HAMDEN, Conn. (WTNH) — Starting Monday, people who are not members of AAA will again be able to renew their driver licenses at AAA offices, a change from what we were hearing a couple of weeks ago.
During Summer of last year, the DMV updated its computer systems and suddenly the time people had to wait for services skyrocketed. One of the DMV’s solutions was to tell people who only needed to renew their license to just go to AAA. AAA will do it even if someone is not a AAA member.
Related Content: DMV accuses AAA Northeast of breach of contract
A lot of people went to AAA and there were longer wait times. AAA is not a government agency, it’s a club with members who pay dues, and some of them did not like the longer lines of people who do not pay dues.
— Kent Pierce (@kentpierce8) October 14, 2016
Related Content: AAA to resume Connecticut licensing services until years-end
The trouble is, AAA gets thousands of dollars a year from the state for IT support and equipment, and Governor Malloy threatened legal action if the AAA didn’t go back to helping non-members.
Related Content: Malloy threatens legal action against Connecticut auto club
AAA relented and the CEO of AAA Northeast says non-members can come back in to renew their licenses starting Monday.
This only affected the offices run by AAA Northeast which serves the western half of Connecticut. AAA Allied runs offices in the other 5 counties, and they never stopped accepting non-members.
Right now the CEO of AAA Northeast is only guaranteeing it through the end of the year, which is when the current contract with the state runs out.