HAMDEN, Conn. (WTNH)– Starting Monday drivers who are not members of AAA Northeast can once again go to one of the auto club’s branches to renew their driver licenses.
On Friday, there was a sign on the door telling people that DMV transactions were for AAA members only. That sign is gone today, and so is that rule, for the moment at least.
To understand what’s going on, you have to go back to last summer. The DMV changed its computer systems and suddenly the lines were taking forever. There was also the new REAL ID system, the license that serves as ID to get on airplanes. It requires a lot more proof and paperwork. The DMV told people, if all you’re doing is renewing your license, go to your local AAA office. But remember, the AAA is not a government agency, it is a club with dues-paying members, and suddenly a lot more non-members were coming in to use its services.
“That, plus the time it was taking to process the Real ID has affected out ability to serve members and non members in a timely member,” said Fran Mayko, AAA Spokesperson.
If you live in Hartford, Middlesex, Tolland, Windham, or New London county, this never affected you because AAA offices there are run by a different group that kept accepting non-members.
The contract between the AAA and the state is up at the end of the year. The AAA says it will continue to discuss the situation with the state, but we don’t really know what will happen come January first.