The art of the apology with Steve Rohr

NEW HAVEN, Conn. (WTNH) —  If you find yourself constantly apologizing to people, you’re not alone. Most of us say “sorry” multiple times a day.

Communication Expert, Steve Rohr, explains the art of the apology to Ryan and Teresa.

Five steps to saying you’re sorry

  1. Say the magic words, “I’m Sorry”
  2. Own up to it
  3. Tell them how you’ll fix it
  4. Rebuild the relationship and establish trust again
  5. Don’t expect forgiveness, ask for it

For more details on apologies, watch the video above.

WTNH NEWS8 provides commenting to allow for constructive discussion on the stories we cover. In order to comment here, you acknowledge you have read and agreed to our Terms of Service. Commenters who violate these terms, including use of vulgar language or racial slurs, will be banned. Please be respectful of the opinions of others. If you see an inappropriate comment, please flag it for our moderators to review. Also, you can now block any inappropriate user by simple selecting the drop down menu on the right of any comment and selection "Block User" from there.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s