The art of the apology with Steve Rohr

NEW HAVEN, Conn. (WTNH) —  If you find yourself constantly apologizing to people, you’re not alone. Most of us say “sorry” multiple times a day.

Communication Expert, Steve Rohr, explains the art of the apology to Ryan and Teresa.

Five steps to saying you’re sorry

  1. Say the magic words, “I’m Sorry”
  2. Own up to it
  3. Tell them how you’ll fix it
  4. Rebuild the relationship and establish trust again
  5. Don’t expect forgiveness, ask for it

For more details on apologies, watch the video above.

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