NEW HAVEN, Conn. (WTNH) — If you find yourself constantly apologizing to people, you’re not alone. Most of us say “sorry” multiple times a day.
Communication Expert, Steve Rohr, explains the art of the apology to Ryan and Teresa.
Five steps to saying you’re sorry
- Say the magic words, “I’m Sorry”
- Own up to it
- Tell them how you’ll fix it
- Rebuild the relationship and establish trust again
- Don’t expect forgiveness, ask for it
For more details on apologies, watch the video above.