Governments leaders from across U.S. attend SeeClickFix summit in New Haven

NEW HAVEN, Conn. (WTNH) — Jennifer Hooks is a city manager in Broken Arrow, Oklahoma. She’s hoping to fix some of the issues in her community by coming to Connecticut.

“So really this app helps connect our staff with our citizens,” said Hooks.

Related Content: Application developed in New Haven, SeeClickFix helps to report hurricane Harvey damage

The app she’s talking about is SeeClickFix. It was developed in New Haven several years ago. The company is holding a two day summit in the Elm City. Government officials from across the country, who use the app, are taking part in it all.

“For us we want to make sure we are on the right track in terms of what we are building and how we are supporting our partners,” said Ben Berkowitz, Found and CEO of SeeClickFix.

The app is designed for people to report non-emergency issues. Basically anything from a downed tree, clogged sewer and pot holes. It’s monitored in real time and then addressed accordingly. Making it easier for residents.

Related Content: Elm City tech company connects problems with solutions

“They were submitting issues through email, Facebook and phone,” said Hooks. “But there was no central way to follow up so it’s been a great tool to follow up with residents and track that process.”

The app is currently being used by people down south in the wake of Hurricanes Harvey and Irma.

“I think it’s what apps should be doing, which is helping us solve real world problems and help us connect each other,” said Joshua Wyrtzen, product designer for SeeClickFix.

Related Content: See, Click, Fix to report pothole problems

The meeting in New Haven will hopefully improve upon something that’s already helping countless people.

“If there are new ideas that come out of this that would be exciting and it may reset some of our priorities,” said Berkowitz.


WTNH NEWS8 provides commenting to allow for constructive discussion on the stories we cover. In order to comment here, you acknowledge you have read and agreed to our Terms of Service. Commenters who violate these terms, including use of vulgar language or racial slurs, will be banned. Please be respectful of the opinions of others. If you see an inappropriate comment, please flag it for our moderators to review. Also, you can now block any inappropriate user by simple selecting the drop down menu on the right of any comment and selection "Block User" from there.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s