Torrington police responded to Daley Moving and Storage on Migeon Avenue for a reported armed robbery on Friday.
Police say a man wearing a dark hooded sweatshirt, a black mask, jeans and gloves walked into the business, displayed a revolver, and then demanded money.
According to police, two victims were ordered by the suspect to go into a back room during the incident. They stayed there until the suspect left the business.
Officials say the suspect was last seen in a Honda Accord with a front passenger.
Authorities say no injuries were reported.
Anyone who may have witnessed the incident or who has any information is asked to contact the Torrington Police Department at 860-489-2090.